The Fine Print
Fine Print Details
Minimum Guest Numbers:
A minimum of four guests is needed for kayak fishing trips to operate. Custom rentals at Sea Otter Lodge can have 1-12 guests. Room layouts can be emailed upon request.
Deposits:
We ask all guests to provide a 50% deposit. Your deposit secures your holiday, with the remainder due 60 days before your arrival.
Payment methods:
For Canadian guests we accept online payment by Interac e-transfer. For our American and International guests we accept credit card payments by telephone.
Email for e-transfers: hello@seaotterlodgebc.com
Cancellation Policy/refunds:
We always do our best to be as understanding, fair and flexible as possible to your circumstances. Our season is very short and holidays in Kyuquot usually sell one full year in advance. If you anticipate having to cancel your holiday, please contact us as soon as possible and discuss options. By working cooperatively together, we can find some solutions.
*Cancellation 60 days or more before your trip date
We retain the deposit & try to sell your space to a new guest. If we are successful in selling, we will refund the deposit in full. You may also have options to postpone your holiday until the next summer season or reschedule to another date in the same season, if available.
Please keep in mind that earlier notice makes reselling more possible.
*Cancelling within 60 before your trip date
We retain the total amount for the trip and we’ll still try our best to resell your space, but this is less likely. Postponing or rescheduling are good options, depending on availability. If the reason is for a medical concern, please send us confirmation of your medical circumstances and we’ll work with you to find a solution.
Late arrival and departure:
Sea Otter Lodge does not take responsibility for delayed arrivals or weather days during your trip. This also applies to missed connections, transfers or ferries. If we have flexibility in our Calendar we can try to be accommodating with date changes. If we do not have flexibility, unfortunately, we will need to retain the full amount.
Travel Insurance:
Yes, we do recommend insurance. Refunds or credits will not be granted in the event of non-arrival due to travel or weather disruptions. Protection from comprehensive travel insurance can give you reassurance. Here are some links to travel insurance brokers who specialize in adventure and international holidays: